Hospitality

About Hospitality

Microsense enjoys a leadership position in the hospitality segment where we service over 120 premium hotels across the country and overseas; with close to 20,000 guest rooms across India .Offering decisive solutions to hospitality segment viz. Taj,ITC, Starwood, Oberoi,The Park, Leela Hotels, IHG, Fortune Group of hotels,our clients speak our rich legacy

Based on our experience and relationship with our hospitality clientele, we can deliver a plethora of offerings to enhance the guest experience during their hotel stay:


IPTV Integration Software
Our customizable IPTV software boasts of the following features:

  • Genre based TV Channel categories for easy navigation
  • Digital Quality SD / HD TV Channels
  • Internet on TV
  • Interactive & Innovative Hotel Information
  • PMS Integration for billing
  • Play “YouTube” videos
  • Play online and offline games
  • Customized UI interface for hotel specific (Like Logo, colours and picture)
  • Can integrate with multiple input source (Satellite, Live Camera, IP Stream, DVD player and etc)
  • RF remote-There is no need of line of sight with device (IR based remote need LOS)
  • Easy management (software upgrade, Add/Remove channels, monitoring etc.)
Integration With PMS
  • Our hospitality software interfaces are available for integration with a whole wide range of PMSs viz. *CLS *Micros Fidelio *Opera *Springer Miller *Win HMS *IDS *Amadeus
  • We have a powerful interface which facilitates the following guest Internet billing features:

  • Automated discounting based on the company name/code
  • Long Staying Guest Discounts
  • Discounts based on Membership Type
  • Charges based on Package Plan code/No bill for complimentary Internet
  • Special rates/discounts based on Room category
  • Discounts for Groups or Crews – Bandwidth management based on Group, Company and Room category

HSIA

Wireless and wired networks for hotels take the guests’ and your comfort levels to new horizons. Be it Guest Interface or Hotel Administration Interface, we offer specialized features of services and benchmark with your precious smiles. From meeting the varied bandwidth requirements of the hotels to offering hardware infrastructures like switches, access points we wire your entire internet needs and more.

Software Solutions

    Visitor/Vendor/Employee Management System

  • Secure your premise with our latest Visitor Management Solutions.
  • Digital Hiring Form

  • A solution to easily capture interviewee details in any device and manage interview procedure and activities.
  • Feedback Collection System

  • Collect feedback easily from any device to analyze and improve internal operations and customer satisfaction.Use this to your advantage and retain loyal and also attract new customers.

Other Solutions

Entertainment: Connected TV
With our Connected TV Solution, your guests are in for a whole new treat of entertainment in offer for their stay. Offering personalized services from games, music to billing via television; you can surely take your customers’ convenience to places, on demand
Event Webcasting
Keeping with the changing trends and high speed internet becoming ubiquitous, we have an Innovative proposition to increase your banquet offerings for hotel’s customers, by which hotels can Webcast live any major banquet event, wedding, product launches, etc.anywhere in the world
In Building Solutions
IBS Solutions help in improving mobility coverage and capacity inside the building that will in turn enhance guest satisfaction.
Video Surveillance
Our Network Surveillance solution offers an immense hold on your hotel and guest security, with several eye- tapping features.
IP Telephony
Our IP telephony service offers a centralized flow of communication by integrating hotel network with phones and duly aid in improved customer care and quality management of information.
Room Management System
In partnership with Interel provides top class online guest room management systems and energy conservation systems.
Contact us   to know more…
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